Effective date: 3 September 2026
These Terms of Service (the “Terms”) are a legal agreement between you and Blu Zetta Limited, trading as LeadPull (“LeadPull”, “we”, “us” or “our”). They govern your use of getleadpull.com, the LeadPull Browser desktop application, your LeadPull dashboard, extraction, enrichment and verification tools, managed campaign services, downloads, support and all related features (together, the “Service”). By creating an account, purchasing a plan, installing LeadPull Browser or using the Service, you agree to these Terms and our
Privacy Policy. If you use LeadPull for an organisation, you confirm that you have authority to bind it.
1) Who we are
LeadPull is a trading style of Blu Zetta Limited, a company registered in England and Wales under company number 10254031. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Contact us at
[email protected] or through
LeadPull Support.
2) Eligibility and business use
You must be at least 18 years old and legally able to enter into a contract. LeadPull is designed primarily for businesses, professionals and organisations. You may not create an account using false details, impersonate another person or organisation, or use the Service if applicable law prohibits you from doing so. Nothing in these Terms removes mandatory rights you may have as a consumer.
3) Accounts, passwords and devices
You must provide accurate, current information and keep it updated. You are responsible for activity carried out through your account and authorised devices, for keeping passwords and recovery information secure, and for telling us promptly if you suspect unauthorised access. Accounts and licences may not be shared outside the person or organisation covered by the purchased plan. Device limits shown in your account apply. We may require re-authentication, revoke a compromised device or ask you to reset a password to protect the Service.
4) What LeadPull provides
LeadPull helps users collect business listing information from Google Maps, save campaign results, enrich public business details from company websites, format contact data, run eligible email or phone verification checks, and export saved leads from the dashboard. Depending on your plan, extraction may run locally on your device or through an isolated managed browser session. Features, supported operating systems, quotas, rate limits and availability differ by plan and are described on the pricing page, at checkout or in your dashboard.
LeadPull is an independent product. It is not sponsored, endorsed by or affiliated with Google, Google Maps, LinkedIn, Stripe, our connectivity or verification providers, or the third-party business websites accessed during enrichment. Your use of Google Maps and business websites remains subject to their own terms, policies and technical restrictions.
5) Extraction, enrichment and verification results
Business listings and enrichment results can be incomplete, outdated, duplicated or incorrect. Website enrichment may inspect public pages such as home, contact, about, team, leadership, location and support pages, together with structured data, mail links, phone links and publicly linked social profiles. Email and phone verification uses technical checks, confidence signals and, where offered, third-party data. A “deliverable”, “valid”, “possible”, “risky” or similar result is an estimate, not a promise that a person owns an address or number, will receive a message, will respond, or will not complain or block you. You must review results before relying on them.
6) Plans, usage limits and fair use
Each plan includes the extraction allowance, execution mode, features and device access stated when you subscribe. Limits may include monthly, daily, hourly, campaign, concurrency or infrastructure-spend controls. Local campaigns run from your device and connection. Eligible managed campaigns may use proxy infrastructure, sticky sessions and controlled browser workers. Paid campaigns may expand saved terms across selected locations, queue jobs sequentially and adaptively search smaller geographic areas when a broad search appears saturated. Eligible deduplication uses place and business identity signals to avoid saving or charging the same matched business twice. We may queue, slow or pause campaigns to protect source websites, customer accounts and service reliability. If Google displays a CAPTCHA or unusual-traffic check, LeadPull may pause at the saved position and require you to complete the visible challenge manually before resuming at a safer pace. We do not bypass CAPTCHAs and do not promise that every requested listing will be available, that a source will return a fixed number of results, or that a campaign will complete without a source change or provider interruption.
7) Verification and add-on credits
Where verification or another premium action uses credits, the required credit amount is displayed in the Service or at purchase. Credits are applied to the relevant account, are not money or stored value, cannot be transferred or redeemed for cash, and may be used only for LeadPull features. A result marked unknown or technically inconclusive is not charged where the Service says that unknown results are free. Credit prices and consumption rates may change for future purchases or future jobs, but we will not retrospectively alter completed charges. Promotional or complimentary credits may expire on the date stated when issued. Purchased-credit expiry, if any, will be shown before purchase.
8) Prices, payments, taxes and renewals
Prices, billing intervals, included features, taxes and the total due are shown before you confirm an order. Card payments are processed securely by Stripe or the payment account identified at checkout; we do not receive your full card number. Monthly subscriptions, and annual subscriptions explicitly sold as recurring at checkout, renew automatically at the end of their stated billing period unless you cancel before the renewal date. Annual access sold as a one-off payment lasts 12 months and does not renew automatically; your card is not saved for future charges. You authorise us and our payment processor to charge the payment method on file for recurring fees, applicable taxes and purchases you approve. If a payment fails, we may retry it, ask you to update your payment method, limit paid features or suspend the account.
9) Promotions and annual offers
Promotions apply only to the plans, billing periods, customers and dates stated in the offer. Unless stated otherwise, annual discounts apply to the first eligible annual purchase and do not combine with another offer. Targeted offers are personal to the intended recipient and must not be resold or published. We may withdraw an offer before acceptance if it was issued in error, abused or legally unavailable. The price shown in the final checkout summary controls your order.
10) Plan changes, cancellation and refunds
You may cancel a renewing subscription through the account tools we provide or by contacting support. Cancellation stops the next renewal; paid access normally continues until the end of the current paid period. Monthly upgrades may take effect immediately with any prorated amount calculated by the payment processor, while monthly downgrades may take effect at the next renewal. Annual upgrades may charge the prorated difference for the remaining annual term. Annual downgrades are handled through Support and ordinarily take effect at renewal rather than reducing access already paid for. The exact effective date and amount are shown before you confirm a supported change. Deleting LeadPull Browser does not cancel a subscription. Except where the checkout, a written guarantee or applicable law says otherwise, fees already paid are non-refundable and unused plan allowances do not roll over or convert to cash.
If you are a UK or EEA consumer, you may have a legal 14-day cancellation right for a distance contract. If you expressly ask us to start a service during that period, we may deduct a proportionate amount for the service supplied before cancellation. For digital content supplied immediately, the cancellation right may be lost only where you expressly consent to immediate supply and acknowledge that consequence. These Terms do not restrict rights that cannot lawfully be restricted. To exercise a cancellation right, email us with your name, account email, order details and an unambiguous request to cancel.
11) Your lead data and exports
As between you and LeadPull, you retain rights in search inputs, campaigns, saved leads, notes and exports that you lawfully provide or create (“Customer Data”). You give us a limited permission to host, copy, transmit, enrich, verify, back up and otherwise process Customer Data only as needed to operate, secure and support the Service, follow your instructions and meet legal obligations. You are responsible for keeping your own exports or backups where needed. Account closure or deletion may remove access to stored leads, subject to lawful retention and backup cycles described in the Privacy Policy.
12) Your data-protection and marketing responsibilities
Public availability does not automatically make personal data free to use for every purpose. You are responsible for deciding whether you have a lawful basis to collect and use each lead, giving required privacy information, honouring objections and deletion requests, maintaining suppression lists, checking applicable preference services, and complying with the UK GDPR, Data Protection Act 2018, PECR, EU GDPR, CAN-SPAM, TCPA and any other privacy, marketing, employment, consumer or communications rules that apply to your location and recipients.
You must take particular care with named business contacts, sole traders and partnerships. You must not assume that “B2B” always removes a consent requirement. You are solely responsible for the content, audience, timing and legality of calls, emails, messages, advertisements or other outreach made using LeadPull data. LeadPull does not send outreach on your behalf unless a separate feature and agreement expressly say so.
13) Data processing on your behalf
Where we process personal data contained in Customer Data solely on your behalf, you are the controller and Blu Zetta Limited is the processor. We will process it on your documented instructions, including the instructions inherent in your use of the Service; ensure personnel are subject to confidentiality duties; use appropriate technical and organisational security measures; engage subprocessors under data-protection obligations; assist reasonably with data-subject requests, security incidents and compliance duties; and delete or return Customer Data following account closure where required, subject to legal retention and secure backup cycles. You authorise the subprocessors needed to provide hosting, payments, support, managed connectivity, enrichment and verification. We remain responsible for their data-protection obligations to the extent required by law. Information reasonably necessary to demonstrate compliance will be made available on request, subject to confidentiality, security and proportionality.
14) Acceptable use
You must not use LeadPull to:
- break any law, court order, contractual restriction or third-party right;
- send spam, unlawful direct marketing, harassment, threats, discriminatory content or deceptive communications;
- collect or infer special-category data, children’s data, passwords, payment-card data, private account data or other sensitive information without clear legal authority;
- target vulnerable people or make eligibility, employment, housing, credit, insurance, healthcare or similarly significant decisions solely from LeadPull results;
- bypass a CAPTCHA, access control, paywall, robot exclusion, source restriction, plan limit, rate limit, device limit or security measure;
- use automated Google-account logins through managed proxy sessions, conceal fraud, impersonate others or manipulate source services;
- introduce malware, probe vulnerabilities, disrupt infrastructure, overload a source or interfere with another customer;
- reverse engineer, decompile, copy, frame, resell, sublicense or create a competing service from LeadPull except where applicable law expressly permits it; or
- allow unauthorised people to use your account, licence, managed session or credits.
You must stop or reduce activity when LeadPull or a source displays a warning, CAPTCHA, unusual-traffic message or compliance notice.
15) Intellectual property and feedback
LeadPull, its software, code, interface, workflows, branding, documentation and service-generated materials are owned by Blu Zetta Limited or our licensors. Subject to payment and these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal lawful business purposes during your plan. No ownership rights are transferred. If you send suggestions or feedback, you allow us to use them without restriction or payment, but we will not identify you publicly without permission.
16) Third-party services and source changes
The Service depends on third-party platforms, websites, DNS and email systems, payment services, proxy networks, operating systems and internet connections that we do not control. They may change, block, limit or discontinue access at any time. We may adapt, replace, suspend or remove affected functionality. We are not responsible for third-party content, terms, acts, outages or decisions, or for changes to a source that reduce the number or type of results available.
17) Availability, updates and beta features
We work to keep LeadPull secure and available, but the Service is provided on an “as available” basis. Maintenance, security work, source changes, network failures and events outside our reasonable control may cause interruption or data delay. We may release updates automatically and may require a supported version for continued access. Preview, beta or experimental features may be changed or withdrawn and may be less reliable. We do not guarantee uninterrupted service, permanent storage, a minimum number of results or compatibility with every device.
18) Suspension and termination
We may limit, suspend or terminate access where reasonably necessary to address non-payment, unlawful or abusive use, a material breach, security risk, source or provider restrictions, legal requirements or harm to LeadPull, users or third parties. Where practical, we will give notice and an opportunity to remedy. We may act immediately for serious abuse, fraud, security threats or legal necessity. You may stop using the Service at any time, but outstanding charges and provisions intended to survive termination remain effective.
19) Disclaimers
To the fullest extent permitted by law, LeadPull does not warrant that results are complete, current, unique, accurate, lawful for your intended use or suitable for a particular campaign. Enrichment and verification reduce uncertainty; they do not eliminate it. LeadPull is a research and workflow tool, not legal, compliance, financial, credit, employment or professional advice. You remain responsible for human review, outreach decisions, source permissions and compliance.
20) Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of title, or any other liability that cannot lawfully be excluded. Nothing limits mandatory consumer remedies.
Subject to the paragraph above, LeadPull will not be liable for indirect, consequential, exemplary or special loss, or for loss of profits, revenue, business, goodwill, anticipated savings, opportunity or data. Our total aggregate liability arising from the Service or these Terms will not exceed the fees you paid to LeadPull for the Service during the 12 months before the event giving rise to the claim, or £100 if you used only a free plan. These exclusions and limits apply only to the extent permitted by law.
21) Business-user indemnity
If you use LeadPull for a business or organisation, you will reimburse us for reasonable losses, liabilities, penalties, costs and third-party claims arising from your unlawful outreach, your Customer Data, your breach of sections 12 or 14, or your infringement of another person’s rights, except to the extent caused by our breach of these Terms or negligence.
22) Changes to the Service or these Terms
We may improve, change or discontinue features and may update these Terms to reflect product, security, provider, commercial or legal changes. The effective date above shows the latest version. For material changes, we will give reasonable notice through the Service, account email or website where practical. Changes apply prospectively. If you do not agree, you must stop using the affected Service and may cancel renewal before the change takes effect.
23) General terms
These Terms, the Privacy Policy, the checkout summary and any expressly incorporated written terms form the entire agreement for the Service. If there is a conflict, a specific signed order or checkout term controls for that purchase, followed by these Terms and then the Privacy Policy. You may not assign the agreement without our written consent; we may assign it as part of a reorganisation, financing or transfer of the Service. Delay in enforcing a right is not a waiver. If a provision is unenforceable, the rest remains effective. Neither party is liable for delay caused by events outside reasonable control. No person other than you, us and an organisation you validly represent has rights under these Terms.
24) Governing law and disputes
These Terms are governed by the laws of England and Wales. If you are a business, the courts of England and Wales have exclusive jurisdiction. If you are a consumer, you retain any mandatory protection given by the law of your home country and may bring proceedings in any court available to you under applicable consumer law. Please contact us first so we can try to resolve a concern promptly.
25) Contact us
Blu Zetta Limited (trading as LeadPull), company number 10254031
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
